HP2-896 Exam

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Exam : HP HP2-896
Title : Servicing HP Desktops, Workstations and Notebooks


1. After replacing a processor you get an error message "CPU microcode is not found". What is the first action ?
A. check driver for latest version
B. test processor in a known good PC
C. check the HP website for latest BIOS version
D. set CMOS settings to default
Answer: C

2. A computer often crashes after several hours of use. What is the most likely reason?
A. hard drive is defective
B. processor is defective
C. airflow of the unit is hindered
D. indoor air pressure is too high
Answer: C

3. What does a technician need to do after replacing a failed drive in a RAID 5 solution?
A. restore data from tape backup
B. nothing, the system will rebuild itself
C. set the new disk to online
D. reconfigure the RAID
Answer: B

4. A customer has recently upgraded memory in a unit that supports RAMBUS. The system is not detecting the new memory. What is a possible cause?
A. CMOS has not been configured to accept the additional memory
B. system firmware needs to be upgraded to support over 256 MB of memory
C. RIMM/CRIMM placement is not correct on the system board
D. operating system has not been configured to accept the additional memory
Answer: C

5. The unit is unable to print while on the wireless network although it is able to print locally on the same printer. What needs to be changed in order to print through the wireless connection?
A. update the printer driver
B. add the printer to a wireless access point
C. add the printer as a network printer
D. reinstall network protocol
Answer: B

6. What does Quick Boot mode do?
A. boots directly to the network
B. disables all POST tests
C. disables some POST tests
D. disables the POST beep codes
Answer: C