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BH0-006 Exam
ITIL V3 Foundation Certificate in IT Service Management
- Exam Number/Code : BH0-006
- Exam Name : ITIL V3 Foundation Certificate in IT Service Management
- Questions and Answers : 160 Q&As
- Update Time: 2010-02-01
- Price:
$ 131.00$ 96.00
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Exam : ISEB BH0-006
Title : ITIL V3 Foundation Certificate in IT Service Management
1. Which process is responsible for recording the current details, status, interfaces and dependencies of all services that are being run or being prepared to run in the live environment?
A. Service Level Management
B. Service Catalogue Management
C. Demand Management
D. Service Transition
Answer: B
2. The consideration of business outcomes and value creation are principles of which part of the Service Lifecycle?
A. Continual Service Improvement
B. Service Strategy
C. Service Design
D. Service Transition
Answer: B
3. Which of the following BEST describes 'Partners' in the phrase "People, Processes, Products and Partners"?
A. Suppliers, manufacturers and vendors
B. Customers
C. Internal departments
D. The Facilities Management function
Answer: A
4. Which of the following is NOT an example of a Service Provider Type?
A. Internal service provider
B. External service provider
C. Third-party provider
D. Shared services unit
Answer: C
BH0-006 News
BH0-006 Exam Information Exam Number/Code : BH0-006 Exam Name : ITIL V3 Foundation Certificate in IT Service Management Questions and Answers : 120 Q&As Update Time: 2009-11-24 BH0-006 exam is right for you The ITIL Foundation Certificate in IT Service Management (BH0-006) exam is primarily aimed toward the following; however, ITIL certification is open to any individuals who may have an interest in the subject: * Those who require a basic understanding of the ITIL framework * Those who need… [ more.. ]
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