9L0-061 Exam

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Exam : Apple 9L0-061
Title : MAC OS X 10.5 Troubleshooting Exam


1. A customer would like to install Leopard onto a Mac with Mac OS X 10.2 Jaguar. What installation options will be available to this customer? SELECT ALL THAT APPLY.
A. Upgrade
B. Secure Install
C. Erase and Install
D. Archive and Install
Answer: CD

2. Which TWO of the following are supported ways of restoring a file or folder from a Time Machine backup in Leopard? SELECT TWO
A. Manual restore through Finder
B. Restore from the Time Machine interface
C. Time Machine Restore Utility in the Utilities folder
D. Use the Restore tab in the Time Machine system preference pane.
Answer: AB

3. An application in Leopard has become unresponsive, and you wish to force the application to quit. Which THREE of the following are ways to Force Quit an unresponsive application in Leopard? SELECT THREE
A. Press Command-Control-Eject
B. Press Command-Option-Escape
C. Choose Force Quit from the Apple Menu
D. Control-click the application's icon in the Dock
E. Press and hold the power button for ten seconds
F. Press and hold the mouse button for ten seconds
Answer: BCD

4. Which TWO of the following Macintosh Computers DO NOT support Leopard? SELECT TWO
A. Mac Pro
B. iBook G3
C. Power Mac G5
D. Power Mac G4 Cube
E. PowerBook G4 (12-inch)
Answer: BD

5. After installing Windows on his Mac with Leopard using Boot Camp, a customer is unable to eject the Windows Installer CD from his optical drive. What should you tell this customer?
A. The optical drive may have failed, and should be brought in for testing.
B. Apple does not support Boot Camp and the customer should contact Microsoft for support.
C. Until the customer installs the Mac drivers for Windows, he will be unable to use the eject key on his keyboard.
D. The customer did not run the required firmware update and needs to do so before the optical drive will work with Windows.
Answer: C

6. A customer using a Mac with Leopard complains that she set up a new user account in Accounts preferences, but that user does not appear in the Login Window. Which of the following is the most likely explanation for this?
A. The user has a sharing only account.
B. The user has attempted to log in too many times.
C. The user has time limits applied that have expired.
D. The user has parental controls applied that have been activated.
Answer: A