220-301 Exam

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Exam : CompTIA 220-301
Title : A+ CORE HARDWARE(2003 Objectives)


1. What is the FIRST and most important step in system troubleshooting?
A. back up the system data
B. gather information about the problem
C. try rebooting the system to see if that fixes the problem
D. check the System Error Log or Event Log
Answer: B

2. Which of the following is NOT a phase of the troubleshooting process?
A. confirm the repair
B. define the problem
C. document the results
D. simplify the problem
Answer: D

3. An A+ Certified Technician MUST do an install on a Windows XP system from the distribution CD. However, the system does not boot from this CD. What is the MOST likely cause of this problem?
A. The CD is defective.
B. The CD is not bootable.
C. The CD-ROM drive is defective.
D. The Boot Sequence is not set in the BIOS to boot first from the CD.
Answer: D

4. A defective CD-ROM drive is replaced with a new CD-ROM drive. The new CD-ROM drive is able to read any CD that it accesses, but music CDs do not play music. What is the MOST likely cause of this problem?
A. The audio cable is not connected to the drive.
B. The ribbon cable is not connected.
C. The power cable is not connected.
D. The CD-ROM drivers are not installed.
Answer: A